Communication professionnelle et approche interculturelle/
Professional Communication and Intercultural Approach

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Summary/Abstract: The article deals with the best way of drawing up a curriculum for French fortourism which should include linguistic and cultural elements enabling future professionalsto properly communicate with French tourists. To establish the components of thecurriculum, the authors reviewed various sources such as: the results of a survey amongprofessionals concerning their tasks and the difficulties they were faced with whenaccomplishing such tasks, university curricula for future tourism specialists, curricula oftrainings provided by the Chamber of Commerce, textbooks of French for tourism andanthropological studies. The curriculum thus drawn up contains various communicativeactivities starting from exercises and ending with face-to-face communication whose alllevels (verbal, para- verbal and non- verbal) are taught and examined.

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