An Exploration for the Motives behind Enhancing Senior Banker’s Level of Organizational Resilience: A Holistic Case Study
An Exploration for the Motives behind Enhancing Senior Banker’s Level of Organizational Resilience: A Holistic Case Study

Summary/Abstract: Objective: the present paper aims to explore the main motives behind Cairo bank’s attemptsto raise its senior bankers’ level of organizational resilience. Methodology: after gathering and investigating all relevant literature about organizational resilience, semi-structured interviews were conducted with 24 of the senior bankers who work at Cairo bank at 6 October city, Giza, Egypt. All interviews were conducted in the Arabic language. Findings: the findings of this study show that senior bankers at Cairo bank, like many other Egyptian classes, struggle in a state of uncertainty and consider it the main motive behindtheir bank’s attempt to raise their resilience level. The pressure of stakeholders is, to a largeextent, present, and there is a thought that fulfilling different societal obligations is a sourcefor economic gains and accordingly, stakeholders’ pressure is a second motive behind raisingemployees’ organizational resilience. Furthermore, organizational culture adaptability and thetendency to responsively act in line with unpredicted events is a third motive. Finally, seniorbankers’ loud voice in calling for continuous grants for education and training has come to bethe fourth motive. Value added: the paper is considered the first to qualitatively investigate organizationalresilience in Egypt. Recommendations: The researchers are of the view that the development of every departmentalagenda for needed resilience is a priority for improving organizational capacity. Moreover,reformulating the bank’s values, operations and activities should also be considered to createa harmony between the external threats and the internal duties. Furthermore, there shouldbe also an orientation to redefine the concept of “uncertainty” from time to time to includesocio-political and socio- economic types of risk.

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