ICT Utilisation and Ict-Driven Organisational Change in Polish Enterprises
ICT Utilisation and Ict-Driven Organisational Change in Polish Enterprises

Summary/Abstract: The paper elaborates on the relationship between ICT utilisation and enterpriseperformance using unique data collected within the survey of 1000 Polish companies inthe first half of 2015. The analysis refers to the conceptual model derived from the paperof Milgrom and Roberts (1990) that focuses on the role of complementary (organisational)changes in efficient and productive implementation of Information and CommunicationTechnologies in enterprises.The study shows that companies which invest in ICT and widely utilise these technologiesachieve better results (in terms of efficiency, productivity, market image). However, itappears that the holistic approach to ICT utilisation in Polish companies is not very popular– only 1/3 of surveyed enterprises combined ICT implementation with organisationalchange. It implies that there is still large unexploited potential as for productivityenhancement, especially in micro and small companies.

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