Specjalistyczne Punkty Konsultacyjne – w poszukiwaniu wsparcia dla ofiar systemu szkolnego
Specialist Consultation Points –in search of support for the victims of the school system

Summary/Abstract: The article presents the difficulties in assessing the scale of conflicts occurring constantly in the Polish education system. The article is devoted to Specialist Consultation Points (SCP) set up by the government in Warsaw in order to resolve conflict situations occurring in the schools of the capital. The article is not a monograph, and results from the knowledge and many years of experience with educational institutions. SCP points form a network of 11 counselling services, employing professionals from all ranges, associated with assistance to both students and their parents and teachers. They support the work of the directors of educational institutions, interact with the courts. SCP specialists, through systematic actions in crisis situations, seem to improve the quality of schools, effectively assist families, supporting progress, the source of which is rebellion-opposition of students or their parents or teachers. The analysis of SCP should help to establish the canon of crisis situations, on the basis of which it will be possible to postulate a change in the legal basis of the education system.

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