METODY POMIARU EFEKTYWNOŚCI DZIAŁANIA INSTYTUCJI PUBLICZNYCH
METHODS OF MEASURING THE EFFICIENCY OF PUBLIC INSTITUTIONS

Summary/Abstract: The orientation on the efficiency of managing public funds is one of the main assumptions of the concept of efficient management of local government units. Public institutions facing challenges, including growing expectations for high-quality services tailored to the individual needs of individuals, while having limited resources make it increasingly important to strive to improve the efficiency of these institutions. The article focuses on the review and comparative analysis of selected quantitative methods used to measure the efficiency of public institutions. An attempt was also made to evaluate them. In particular, one of the methods used to measure technical efficiency is shown ‒ non-parametric Data Envelope Method (DEA). Based on it, the article developed a model for assessing the technical performance of County Labour Offices exemplified by one of the local labour markets ‒ the Lower Silesian Voivodship.

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