EVALUATING ORGANIZATIONAL EFFECTIVENESS
EVALUATING ORGANIZATIONAL EFFECTIVENESS
Author(s): Dragan Gocevski, Marjan NikolovSubject(s): Business Economy / Management
Published by: Центарот за економски анализи (ЦЕА)
Keywords: public administration; Administration Agency; organizational effectiveness; multiple constituencies approach; decision makers; task execution; operative readiness; external factors
Summary/Abstract: The paper provides an approach to defining organizational effectiveness as a state of relations within and among relevant constituencies of the organization. Further on a review of relevant research on evaluating orga-nizational effectiveness is provided and a methodology for evaluating effectiveness through a multiple con-stituency approach is proposed. The method is elaborated and tested on a case, of one administrative agency in the Republic of Macedonia, the Administration Agency for a period of 13 years.
Journal: CEA Journal of Economics
- Issue Year: 12/2017
- Issue No: 2
- Page Range: 27-42
- Page Count: 16
- Language: English
