IMPACT OF WORKING ENVIRONMENT ON JOB SATISFACTION: EVIDENCE FROM GREEK PUBLIC SECTOR
IMPACT OF WORKING ENVIRONMENT ON JOB SATISFACTION: EVIDENCE FROM GREEK PUBLIC SECTOR
Author(s): Kostas Karamanis, Nikolaos Arnis, Paraskevi PAPPASubject(s): Business Economy / Management
Published by: Academia de Studii Economice - Centrul de Cercetare in Administratie si Servicii Publice (CCASP)
Keywords: Labour relations; Working environment; Job satisfaction; Public sector; Greece; Minnesota Satisfaction Questionnaire;
Summary/Abstract: This study analyses the satisfaction of workers from their working environment during the current financial crisis in Greece. As a case study, work satisfaction is examined among employees of the Region of Epirus, Greece who, on a daily basis, serve the needs of a large geographical region. In order to achieve this, we conducted an empirical research in 2018 using the Minnesota Satisfaction Questionnaire (MSQ) model. From the findings of this research and in accordance with those of other international surveys, we conclude that satisfaction from endogenous factors (e.g. activity, independence, creativity etc.) is higher than exogenous (e.g. human relations, remuneration, colleagues, working conditions etc.). In addition, the study of satisfaction per group of employees indicates that the Director/Office Manager and the University Educational employees appear more satisfied when it comes to satisfaction deriving from endogenous factors and more dissatisfied as far as indicators of exogenous satisfaction is concerned.
Journal: Theoretical and Empirical Researches in Urban Management
- Issue Year: 14/2019
- Issue No: 3
- Page Range: 5-21
- Page Count: 17
- Language: English