The influence of airport services on tourism destination: the case of Beirut International Airport
The influence of airport services on tourism destination: the case of Beirut International Airport
Author(s): Said Ladki, Nour A. BachirSubject(s): Business Economy / Management
Published by: Asociatia Romano-America a Managerilor de Proiect pentru Educatie si Cercetare
Keywords: Airport management; quality of service; Beirut;
Summary/Abstract: This paper investigates the challenges of an airport that has to manage an overflow of passengers compared with the designing stage. This leads to a paradoxal situation: though the airport is newly built and looks modern, there are indicators that the airport is aging and no longer fulfilling its role at the highest level of service. Issues related to space density, quality of service, security breaches, delayed flights departure and arrivals, and tourists’ satisfaction with overall quality of life at the nation’s gate of entry are presented.
Journal: Journal of Tourism Challenges and Trends
- Issue Year: 11/2018
- Issue No: 1
- Page Range: 111-127
- Page Count: 16
- Language: English
- Content File-PDF
