The challenges of smart tourism:  A case of Bucharest Cover Image

The challenges of smart tourism: A case of Bucharest
The challenges of smart tourism: A case of Bucharest

Author(s): Gabriel Cristian Sabou, Irina Maiorescu
Subject(s): Tourism
Published by: Editura Universităţii Vasile Goldiş
Keywords: Smart Tourism; mobile applications; data;

Summary/Abstract: The advancement of technology makes smart devices and their applications ever more popular and complex. Tourism is an area where varied and numerous services are required, hence this diversity resulted in a multitude of smart applications and smart systems designed to enhance tourist‘s satisfaction. The present paper investigates the concept of Smart Tourism in the scientific literature and how it can be applied for mobile applications, with particular focus on the most popular Smart Tourism apps for Bucharest. Following the analysis of these apps according to the theoretical framework applied, recommendations for improvement of Bucharest Smart Tourism mobile applications are provided.

  • Issue Year: 30/2020
  • Issue No: 2
  • Page Range: 70-82
  • Page Count: 13
  • Language: English
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