TERRORIST ATTACKS – A CHALLENGE IN CRISIS COMMUNICATION
TERRORIST ATTACKS – A CHALLENGE IN CRISIS COMMUNICATION

Summary/Abstract: The aim of this paper is to analyse communication strategies in extreme crisis situations, such as terrorist attacks, in order to identify what are the similarities and differences from this perspective, in the case of several incidents that occurred in Europe in the last years. What is the focus of the messages conveyed by response organisations, government officials or political figures and is there a pattern in the speeches delivered in this context, throughput different European countries? This is the question that we address, taking into account that terrorist attacks have a strong impact and different emotional dynamics.

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