FACTORS THAT IMPACT ON CITIZEN SATISFACTION AT THE LOCAL LEVEL
FACTORS THAT IMPACT ON CITIZEN SATISFACTION AT THE LOCAL LEVEL
Author(s): Elena Cigu Rusu, Alina ConstantinSubject(s): Economy
Published by: Editura Tehnopress
Keywords: citizen satisfaction; local budget; citizen participation
Summary/Abstract: Degree of citizens satisfaction can be considered as a measure of the performance of the administration, representing at the the same time a method of stimulating public sector reform.
Journal: Journal of Public Administration, Finance and Law
- Issue Year: 2013
- Issue No: 04
- Page Range: 238-246
- Page Count: 9
- Language: English