Social workers’ information and telecommunications technology competences
Social workers’ information and telecommunications technology competences

Summary/Abstract: The aim of the research was to diagnose how social workers assess their own ICT competences. The collected empirical material has shown that the respondents present different levels of competence in the field of knowledge, skills, and social competences, which indicates the existing gap in the use of modern information and communication technologies in social work, especially in the field of data protection and network security. The reasons may lie both in the employee’ attitude (reluctance to raise qualifications due to too high current workload, low motivation, age, attitude towards work) and in the workplace, where the limitations often occur such as hardware restrictions, low material resources, and lack of employer support.

• Details
• Contents