PSİKO-SOSYAL VE ÖRGÜTSEL-YÖNETSEL MOTİVASYON FAKTÖRLERİNİN İŞ TATMİNİNE ETKİSİ: HAVAYOLU SEKTÖRÜNDE BİR ARAŞTIRMA
THE EFFECT OF PSYCHO-SOCIAL AND ORGANIZATIONAL-MANAGERIAL MOTIVATION FACTORS ON JOB SATISFACTION: A RESEARCH IN THE AIRLINE INDUSTRY

Summary/Abstract: The main purpose of this study to investigate the effects of psycho-social and organizational-managerial motivation factors on job satisfaction of airline cabin crew. The questionnaire form used in the research consists of 3 parts. In the first part of the questionnaire, there are 6 questions to determine the demographic characteristics of the employees. In the second part, 13 expressive psycho - social motivation factors scale and 8 expressive organizational-managerial motivation factors scale and in the last section, 20 expressive Minnesota job satisfaction scale was used to measure its effect on job satisfaction. Frequency distributions of the data obtained in the first stage, whether they come from normal distribution, validity, reliability and factor analyses were performed. In the second stage, independent samples t test, correlation with anova test and regression tests were carried out to determine the relationship and effect. As a result of the analyses, it was determined that social and organizational-managerial motivation factors affect job satisfaction positively but at low strength. This result confirms previous studies and showed that the strongest motivation factors are actually economic tools, while psycho-social and organizational-managerial motivation tools are less effective.

• Details
• Contents