IMPACTUL ERGONOMIEI ASUPRA FIDELIZĂRII PERSONALULUI HOTELIER
THE IMPACT OF ERGONOMICS ON HOTEL STAFF LOYALTY

Summary/Abstract: nowadays, fierce competition requires creative approaches by hotel managers.The challenges of change management and performance management imply more efficient employeemanagement as their performance will have a major effect on the performance of the organization asa whole. The legal framework regarding the working conditions of Moldovan employees does noteloquently define the term “ergonomics”. But considering that the rate of accidents at work is,however, considerable, the author considers the subject given a timely and necessary

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