THE IMPACT OF ERGONOMICS ON HOTEL STAFF LOYALTY Cover Image

IMPACTUL ERGONOMIEI ASUPRA FIDELIZĂRII PERSONALULUI HOTELIER
THE IMPACT OF ERGONOMICS ON HOTEL STAFF LOYALTY

Author(s): Galina Lisa
Subject(s): Economy, Tourism
Published by: Universitatea Liberă Internațională din Moldova
Keywords: Ergonomics; hospitality sector; hotel performance; employee performance; Human Resource Management; Republic of Moldova;

Summary/Abstract: nowadays, fierce competition requires creative approaches by hotel managers.The challenges of change management and performance management imply more efficient employeemanagement as their performance will have a major effect on the performance of the organization asa whole. The legal framework regarding the working conditions of Moldovan employees does noteloquently define the term “ergonomics”. But considering that the rate of accidents at work is,however, considerable, the author considers the subject given a timely and necessary

  • Issue Year: 1/2020
  • Issue No: 3-4
  • Page Range: 21-29
  • Page Count: 9
  • Language: Romanian
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