EXPLORING THE IMPACT OF INTELLECTUAL CAPITAL COMPONENTS ON PROJECT PERFORMANCE
EXPLORING THE IMPACT OF INTELLECTUAL CAPITAL COMPONENTS ON PROJECT PERFORMANCE

Summary/Abstract: In today's knowledge-based business environment, intellectual capital (IC) is considered as an important contributor to project success. The aim of this paper is to question whether and, if so how, IC components (human, structural and relational capitals) influence project performance in the banking sector. Results show that all components of IC matter for project performance. More precisely, results demonstrate that a fair proportion of project performance (49.9%) is accounted for human, structural and relational capital. The study contributes to IC theory by analysing its implementation in project management and banking industry. Moreover, practical contribution of this study is that intellectual capital, with the emphasise on structural capital, is crucial for project and service-oriented sectors such as banking sector.

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