Е-УСЛУГИТЕ В ПУБЛИЧНАТА АДМИНИСТРАЦИЯ И ПАНДЕМИЯТА COVID-19
E-SERVICES IN PUBLIC ADMINISTRATION AND CORONA VIRUS PANDEMIC

Summary/Abstract: The crisis surrounding the proliferation of Covid-19 is putting to a test the direct delivery of administrative services by central and local government. The need for social distance requires a different approach to the provision of public goods and services. This report aims to present the development of e-services provided by the public administration in Bulgaria and their development as a result of the crisis related to the spread of the virus. The report presents the degree of implementation of the reform of e-government, the new opportunities for remote access to public services that are offered to the local population in Bulgaria. The possibilities for financing the reform and the main problems related to the introduction of e-services and e-government are presented.

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