THE IMPACT OF QUALITY MANAGEMENT(QM) ON JOB SATISFACTION ACROSS KNOWLEDGE SHARING AS A MODERATING VARIABLE IN GREATER AMMAN GOVERNORATE
THE IMPACT OF QUALITY MANAGEMENT(QM) ON JOB SATISFACTION ACROSS KNOWLEDGE SHARING AS A MODERATING VARIABLE IN GREATER AMMAN GOVERNORATE
Author(s): Moayyad Al-Fawaeer, Mousa KhaireddinSubject(s): Business Economy / Management, Organizational Psychology, Human Resources in Economy
Published by: Fundatia Română pentru Inteligenta Afacerii
Keywords: QM; Leadership; Employee Empowerment; Continuous Improvement; Job Satisfaction; Knowledge Sharing;
Summary/Abstract: The study analyses the impact of quality management (QM) on Job Satisfaction in Greater Amman Governorate and verifies the role of Knowledge sharing as a moderating variable on this impact. A simple random sample of 242 middle managers was selected. A questionnaire was developed and distributed to participants; 207 valid questionnaires were retrieved, at a 85.53% response rate. The subsequent statistical analysis of the collected data used both SPSS and AMOS computer programmes. The study based on the data analysis revealed that QM has a marked impact on job satisfaction and that knowledge sharing plays a significant role as a moderator in this impact.
Journal: Cross-Cultural Management Journal
- Issue Year: XXII/2020
- Issue No: 1
- Page Range: 7-16
- Page Count: 10
- Language: English
