Yönetici Nezaketsizliği Sosyal Dışlanmayı Nasıl Etkiler: Yönetici Sosyotelizmi ve Yöneticiye Güvenin Rolü
How Supervisor Incivility Affects Social Exclusion: The Role of Boss Phubbing and Trust in Manager

Summary/Abstract: The aim of the study is to determine the sequential mediating roles of boss phubbing and trust in manager in the relationship between supervisor incivility and social exclusion. The research data were obtained from 278 working adults. The study data was used online, and the prepared questionnaire was applied using the convenience sampling method. Descriptive statistics, confirmatory factor analysis, correlation, and regression analysis based on the bootstrap method were used in analyzing the collected data. A sequential mediation model was used to examine the relationship between supervisor incivility and social exclusion. As a result of the analysis, a positive relationship is found between variables except for trust in manager. In addition, supervisor incivility predicts boss phubbing behavior in a positive and significant way. There is a sequential mediation relationship between supervisor incivility and social exclusion between boss phubbing and trust in manager. Finally, according to the results of Bootstrap, it was found that the indirect effect of supervisor incivility on social exclusion via boss phubbing and trust in manager was significant.

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