EUROCONTROL Üyesi Avrupa Hava Seyrüsefer Hizmet Sağlayıcı Kuruluşları Etkinlik Değerlerinin Veri Zarflama Analizi Yöntemi ile Belirlenmesi
Determining the Efficiency Scores of EUROCONTROL Member European Air Navigation Service Provider Organizations by Data Envelopment Analysis Method

Summary/Abstract: Purpose – The purpose of this study is comparative analysis to effectiveness of EUROCONTROL (European Air Navigation Safety Organization) members states which are obligated to provide air traffic control, aeronautical information, airspace design, flow management etc. Design/methodology/approach – In the study, the relative efficiency values of 37 EUROCONTROL member states are analyzed with input oriented CCR Data Envelopment Analysis. Institution expenses, number of operational staff, number of support staff used as input and revenues, integrated flight hours, delay (undesired) values used as output. Data was collected from annual EUROCONTROL publications for the year 2018. Findings – As a result of analysis, the mean of efficiency for ANSP institutions is 91% and 12 of them were efficient. The improvements has to be made for efficiency for institutions which are not considered as efficient also determined and valued. Discussion – ANSP organizations, serving as a monopoly in each country’s own airspace, according to international laws and standards are relatively been late for developing corporate structure and business models compared the other operational areas in aviation which are airlines and airports in a fierce competition environment. Considering the number of flights increasing day by day, with the implementation of the models like public services which provided by directly government, privatization, corporation, PPP, etc. in order to provide this services more effectively and reliably; differentiation started in terms of management and business models. Thus operational, administrative and managerial differences have begun to occur between organizations that are bound by same rules and standards which are subject to the same obligations by international law conventions. It is observed that ANSP organizations that are below the efficiency value should reduce the delay rate, which is a great financial loss in aviation and rearrange their personnel structures.

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