UNAPREĐENJE KVALITETE ŽIVOTA MLADIH U UNIVERZITETSKOM OKRUŽENJU
IMPROVING THE QUALITY OF LIFE OF YOUNG PEOPLE IN A UNIVERSITY ENVIRONMENT

Summary/Abstract: Education is a continuous process that lasts a lifetime. It improves the quality of life of every individual, and is guaranteed by the Constitution of Bosnia and Herzegovina, local legal acts, the Universal Declaration of Human Rights and other international documents. The main purpose of education is self-education and a quality fulfilled life. The University of Sarajevo continuously strives to create conditions for equal access and participation in quality education, respecting international legal frameworks, national documents and legal regulations, which ensure basic human rights, including the right to education. One of the mechanisms through which this is realized is the revitalization of the Student Support Office (UPS!). The main activity of the Office is focused on providing assistance and support to students and developing an inclusive culture, policy and practice in the field of higher education. The Student Support Office is available to all students of the University of Sarajevo, with a focus on students with disabilities, but also organizational units and academic staff. The Office's services are defined by its fundamental orientation towards creating an inclusive environment and promoting education for all, and is reflected in providing assistance and support to students in various fields. Basic services are: assistance in choosing studies; support for improving access to education; psychological help; student information and education; improving the study experience of students with disabilities; rental of assistive technology; research activities; organization and implementation of trainings for academic staff; organization of workshops for students; and many other services. The aim of this paper is to compile the realized activities of UPS! and describe their effects on improving the lives of young people in the university environment. The results contribute to a clearer articulation of arguments and advocacy of these and similar activities, and oblige the continuous strengthening of university capacities for preventive action and improving the quality of life and education of young people.

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