Artificial intelligence in financial sector: robotic process automation and machine learning in the banking sector
Artificial intelligence in financial sector: robotic process automation and machine learning in the banking sector

Author(s): Lilyana Ivanova Kanelova
Subject(s): Politics, Economy, Essay|Book Review |Scientific Life, Conference Report, Fiscal Politics / Budgeting, ICT Information and Communications Technologies
Published by: Висше училище по сигурност и икономика (ВУСИ)
Keywords: AI; software; banks; compliance; financial sector
Summary/Abstract: Until a few years ago, the topic of artificial intelligence still seemed relatively unknown. Today, however, not a day passes without news of a practical application of artificial intelligence. Quite naturally, this did not escape the financial, and especially the banking, sector. At the core of artificial intelligence is software that can "teach" itself and improve based on received data. It can be implemented in a number of banking processes: thus a particularly important application plays in the field of Compliance departments in banks and financial institutions. Banks use artificial intelligence to provide customers with the best and fastest customer service possible.

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