ОЦЕНЯВАНЕТО НА СИСТЕМИ ЗА УПРАВЛЕНИЕ И ЕФЕКТЪТ ОТ ОЦЕНЯВАНЕТО ВЪРХУ КАЧЕСТВОТО НА ПРОДУКТИТЕ/УСЛУГИТЕ – АКТУАЛНИ ПРОБЛЕМИ И ТЕНДЕНЦИИ
THE EVALUATION OF MANAGEMENT SYSTEMS AND ITS EFFECT ON THE QUALITY OF PRODUCTS/SERVICES – CURRENT ISSUES AND TRENDS

Author(s): Valentina Dobreva, Dimitar Kotsev
Subject(s): Economy, National Economy, Business Economy / Management, Micro-Economics, Business Ethics
Published by: Икономически университет - Варна
Keywords: evaluation; standards; certification; quality; products
Summary/Abstract: The evaluation of the management systems of small and medium-sized enterprises is a regulated process carried out by certification bodies. The competence of these certification bodies is recognized by accreditation services. The effectiveness of these evaluations is directly related to the continuous and improving quality of the products and services offered on the market by the audited organizations. The report examines what are the main problems faced by the main stakeholders - organizations, certification bodies, accreditation services, etc., considers opportunities to overcome them and discusses global and national development trends.

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