ДИГИТАЛНО УПРАВЛЕНИЕ НА БИЗНЕС ПРОЦЕСИ В ЛОГИСТИКАТА И ВЕРИГАТА ЗА ДОСТАВКИ
DIGITAL BUSINESS PROCESS MANAGEMENT IN LOGISTICS AND SUPPLY CHAIN

Author(s): Kristiana Atanasova, Marina Yordanova
Subject(s): Economy, National Economy, Business Economy / Management, Micro-Economics, Transport / Logistics
Published by: Икономически университет - Варна
Keywords: Digital management; logistics; supply chain; business processes change
Summary/Abstract: Digital Business Process Management in Logistics represents a crucial aspect for enhancing organizational efficiency and competitiveness, particularly in the current era where technological innovations are reshaping the logistics sector. Therefore, this article sheds light on innovations and trends within the logistics and supply chain domain, with a specific focus on digital business process management. The influence of Industry 4.0 is examined, emphasizing the significance of automation, the Internet of Things (IoT), and artificial intelligence in optimizing operations. Special attention is given to Industry 5.0, which accelerates processes within the supply chain through the integration of humans and robots into an intelligent working environment. However, business process change becomes inevitable and is of paramount importance for the survival and growth of companies. The environment and market requirements continue to evolve, and for companies to remain relevant and competitive, they must adapt. In this context, the role of blockchain technology as a means to enhance transparency, security, and sustainability in managing processes and the supply chain as a whole is explored.

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