The Impact of Gender, Education, and Age on Installing a Proximity Tracing Application: Survey on a German Population
The Impact of Gender, Education, and Age on Installing a Proximity Tracing Application: Survey on a German Population

Author(s): Marina Trkman
Subject(s): Social Sciences, Economy
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Tracing applications; PTA; UTAUT; Survey; SEM; smartPLS
Summary/Abstract: During a crisis such as COVID-19 citizens of countries all over the world were asked to use a proximity tracing application voluntarily and install it on their smartphones. Even though the use of the application in times of the pandemic crises was promoted as crucially important, many citizens refused to install it. In this paper, we raised the question of why. Previous literature confirmed the impact of universal UTAUT predictors, namely, social influence, performance expectancy and effort expectancy, on intention to use. However, the impact of the predictors has not yet been confirmed in actual use. We propose a research model to examine the direct influence of the predictors on actual use. Furthermore, we assess if the impact of age, gender and education on PTA’s use behavior is significant. We present our preliminary results on data collected in Germany.

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