THE POSTAL SECTOR AT A TIME OF CRISIS CAUSED BY THE COVID-19 PANDEMIC
THE POSTAL SECTOR AT A TIME OF CRISIS CAUSED BY THE COVID-19 PANDEMIC

Author(s): Mária Rostášová, Martin Kincl
Subject(s): Health and medicine and law, Socio-Economic Research
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Postal sector; Pandemic; Postal services; Crisis situation.
Summary/Abstract: The post office has already had to deal with crisis situations caused by „force majeure”. Today, it is a Covid-19 pandemic, and in the past, there have been large-scale floods, tsunami disasters, earthquakes and so on. It is in these critical situations that postal companies are very necessary for society. National postal operators are usually the only providers of the so-called universal service, without being able to refuse to provide any service falling within the scope of universal service. The aim of the paper is to analyse the recorded practices of selected postal operators and national regulatory authorities, which they adopted and implemented during the pandemic. The paper will use the method of excerpting and method of analysis (in obtaining and evaluating information about the current state of the problem) and methods of induction and deduction. The reader will get a picture of how postal companies have behaved in this critical situation. The added value of the paper is the definition of areas that need to be theoretically and practically professionally researched soon.

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