LINK BETWEEN EMPLOYEES EMPOWERMENT AND ORGANIZATIONAL LOYALTY: LITERATURE REVIEW
LINK BETWEEN EMPLOYEES EMPOWERMENT AND ORGANIZATIONAL LOYALTY: LITERATURE REVIEW

Author(s): Simina-Nicoleta Bohălțeanu
Subject(s): Politics / Political Sciences, Social Sciences, Labor relations
Published by: Editura Universităţii »Alexandru Ioan Cuza« din Iaşi
Keywords: psychological empowerment; structural empowerment; organizational loyalty;
Summary/Abstract: One of the main issues faced by companies is finding out how to win employee loyalty, because a loyal employee tends to have a greater motivation and implicitly a certain psychological well-being. The aim of the study is to analyze the existing link between employees’ empowerment and organizational loyalty, in the light of empirical evidence in the literature. A qualitative, content-based analysis of 23 articles was made, following an inductive approach - grouping the data through an emerging framework, and then looking for the existing relationships between the concepts under consideration. The results indicate that both psychological and structural empowerment have a positive, statistically significant influence on organizational loyalty. The most important aspects of empowerment are meaning, access to information, organizational support. Psychological empowerment is most often associated with affective employee loyalty, but this positive relationship disappears when the organizational context is unfavorable (conflicts occur).

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