Интернет като катализатор на кризи
Internet as a catalyst of crises

Author(s): Lyubomir Palev
Subject(s): Social Sciences, Media studies, Communication studies
Published by: Факултет по журналистика и масова комуникация, Софийски университет „Св. Кл. Охридски”
Keywords: Internet; social networks; social media; crisis communications; crisis
Summary/Abstract: The article examines the relationship between the Internet and the emergence and development of crises. The digital era we live in brings with it several challenges that organizations face. Social networks and social media, as part of the online space, are both afield for communication campaigns by governments, institutions, NGOs, corporations, etc., and an extremely hostile environment for them, in terms of falling into crises. The study reflects three cases, the life cycle that gives rise to the “network” and leads to crises.

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