Предизвикателства пред работната сила на сектор "Транспорт, складиране и пощи" в условията на дигитална трансформация
Digital Transformation in Logistics and Workforce Challenges in The Transport, Warehouse and Postal Sector

Author(s): Donka Zhelyazkova
Subject(s): Economy, Business Economy / Management, Micro-Economics, Socio-Economic Research, Transport / Logistics
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: digitalization; workforce; transport; warehousing; post
Summary/Abstract: The aim of the present paper is based on a brief overview of the results of a survey conducted by NSI in 2022 on the workforce in the Transport, Warehousing and Postal sector, to reveal challenges to the human resource involved in the business activities studied. This requires to systematize and analyze the main issues that are revealed on the basis of the official empirical data related to the fulfillment of staff commitments within working hours. The solution to the registered problems is sought in relation to the main directions of digital transformation in logistics, which are in the directions of application of artificial intelligence, machine learning, Internet-of-things, blockchain technologies, autonomous vehicles and big data analysis.

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