INVESTIGATING THE INFLUENCE OF PERSONAL TRAITS ON RELATIONSHIP BETWEEN LEADER AND MEMBER IN TOURISM AND PUBLIC SECTOR
INVESTIGATING THE INFLUENCE OF PERSONAL TRAITS ON RELATIONSHIP BETWEEN LEADER AND MEMBER IN TOURISM AND PUBLIC SECTOR

Author(s): Igor Stamenković, Tatjana Vanić, Tamara Gajić
Subject(s): Tourism, Human Resources in Economy
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Personal traits; LMX; BFI; Tourism; Public Sector; Service Sector.
Summary/Abstract: This study examines the effect of a certain personality dimensions and relationships between leaders and followers in the context of tourism and the public sector. It also highlights the fact that the personal characteristics of the employees are important for the organization and can be a „tool” for improving the organizational and operational performance. The analysis included 200 respondents in the services sector (tourism and public sector in Serbia). The tourism sector is characterized by entrepreneurial skills of the owner and the ability to market positioning, while the public sector operates within the legal norms in the service of the citizens. In order to achieve the goals of the research, for the analysis of independent T-test, correlation and regression were used. These findings can be used in the implementation of new techniques in organizational contexts.

• Details
• Contents