Трудът и заетостта чрез онлайн платформи – случаят на България в сравнителна перспектива
Work and Employment Through Online Platforms – the Case of Bulgaria in a Comparative Perspective

Author(s): Margarita Kosheva
Subject(s): Social Sciences, Economy, Business Economy / Management, Sociology, Evaluation research, Social Informatics, Economic development, Human Resources in Economy, ICT Information and Communications Technologies
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: online labor platforms; employment; digital labor; quality of labor; social protection
Summary/Abstract: This report outlines work and employment through online platforms in four member countries of the European Union – Bulgaria as part of Eastern Europe and Sweden, Spain and Portugal as part of Western Europe. It is based on a review of existing publications on the topic, as well as a small number of in-depth interviews with food delivery platform workers in Bulgaria. The report first explains the two main developments of technological transformation, then considers the meaning of online labor platforms, quality of labor, concludes by comparing the four countries in terms of status, payment, prevalent type of service provision, satisfaction, workers profile, representation and protection, and share of online platform workers.

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