Modernizácia slovenskej zahraničnej služby – od analýz k realizácii
Modernization of the Slovak Foreign Service – From Analysis to Implementation

Author(s): Marcel Peško
Subject(s): Politics, International relations/trade, Management and complex organizations, Human Resources in Economy, ICT Information and Communications Technologies
Published by: Research Center of the Slovak Foreign Policy Association (RC SFPA)
Keywords: Slovakia; 2008; foreign policy; Slovak Foreign Service; modernization; managment; ICT; HRM;
Summary/Abstract: The decision taken by the foreign ministry, back in 2006, to implement a project entitled Process, Economic, Organizational, Functional, Personnel, and Information Audit and the Establishment of the System for Continually Improving the Effectiveness of the Ministry of Foreign Affairs of the Slovak Republic, which later became known as TREFA (TRvalá Efektivita Riadenia – Continual Effectiveness of Management), unambiguously proved to be correct and strategically far-sighted. The development of international and domestic factors, impacting on the performance, outreach, and effectiveness of the foreign service confirmed that it was high time to implement systemic measures aimed at substantially modernizing the processes of management, planning, and support, thereby increasing the foreign ministry’s effectiveness and the quality of the management system and work organization. While 2007 was the year in which an in-depth process analysis was carried out with the aim of identifying and outlining the initial starting point, including pinpointing the most serious problems and opportunities for change, 2008 was the year in which the project itself was put into action.

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