Managementul crizelor şi arta negocierii. Negocierea şi medierea conflictelor
Crisis Management and the Art of Negotiation. Negotiation and Conflict Mediation

Author(s): Anişoara Răuţă
Subject(s): Social Sciences
Published by: Editura Lumen, Asociatia Lumen
Keywords: Abandon; aggressive; alliance; cohercion; negotiator
Summary/Abstract: Conflict resolution depends also on the type of management structure and leader, a lax system, the conflict will be much more difficult to solve than in a structured management organization that seeks clear objectives. Negotiation is not an inflexible bargaining positions of power and it is no problem solving. Mediation is described as "an informal process” in which a neutral third party with no power to impose the solution helps the warring parties to reach an acceptable mutual agreement.

• Details
• Contents