CRISIS COMMUNICATIONS IN THE REFUGEE CRISIS IN BULGARIA
CRISIS COMMUNICATIONS IN THE REFUGEE CRISIS IN BULGARIA

Author(s): Adela Bozmarova
Subject(s): Politics / Political Sciences, Politics, Social Sciences, Sociology, Security and defense, Migration Studies
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: refugee crisis; crisis communications; crisis management
Summary/Abstract: We are increasingly seeing crisis situations where communication and coordination between institutions as well as the public have played a key role in the consequences of the crisis. Although the problem of refugee influx has passed its hottest moment in out country, this example can always be used as a case to be discussed and analyzed in the context of interinstitutional communication and coordination. The оbject of the article is the refugee crisis in Bulgaria, the subject of research will be communications, as part of the crisis management. The tasks of the author are: 1. to present the refugee crisis in Bulgaria and its basic parameters; 2. Provide communications, in particular during crisis, as part of crisis management; 3. to present a model for crisis communications. The material will aim to present a concrete alternative communication model during the refugee crisis in Bulgaria. The work will be limited only in the context of the refugee crisis in Bulgaria in the period of its biggest boom in 2014-2015.

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