REINŽENJERING POSLOVNIH PROCESA U MALIM I SREDNJIM PREDUZEĆIMA
REENGINEERING OF BUSINESS PROCESSES IN SMALL AND MEDIUM ENTERPRISES

Summary/Abstract: Small and medium enterprises are considered one of the leading forces of economic development. They stimulate private property and entrepreneurship, they are flexible and can adapt to market changes, generate employment, contribute to exports and trade, contribute to the development of the local environment and are basic factors in the development of a competitive economy. Therefore, they represent an ideal basis for the application of the reengineering concept. The methodology of business process reengineering of complex systems must be specific and take into account the necessary but challenging profound changes. Reengineering is a radical approach to restructuring and redesigning all business activities in the company in order to innovate business activities and increase earnings based on improving the competitiveness of the company and improving the quality of business. Reengineering is a radical redesign of business processes in order to dramatically improve them. Today, reengineering is the most widely accepted term for a management approach based on the acceptance of the necessity of changes that arise from the action of technological progress.

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