Kvalitatív longitudinális vizsgálat a Szegedi Tudományegyetem külföldi hallgatóinak elégedettségéről és lojalitásáról
Longitudinal Qualitative Study of Foreign Students’ Satisfaction and Loyalty at the University of Szeged

Summary/Abstract: The internationalization of higher education has long been at the centre of research interest. Therefore, the opinion of foreign students and the study of Hungarian higher education institutions’ service quality are researched widely. The aim of the current study is to shed light on the changes in foreign student expectations and satisfaction and to examine their loyalty with a longitudinal panel interview series over three years. Research results show that foreign student expectations and satisfaction change with time and loyalty can appear towards the institution and the foreign study experience, too.

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