A külföldi hallgatók elégedettsége és hűsége a Covid–19-járvány miatti intézkedések tükrében
The Satisfaction and Loyalty of Foreign Students in Light of the Measures Taken During

Summary/Abstract: The satisfaction and loyalty of foreign students have previously been studied in the literature. A number of studies are scarce regarding how the COVID-19 measures affected the aforementioned factors. Therefore, this article reveals how the perceived effectiveness of the COVID-19 measures influenced foreign student satisfaction, loyalty, and their relationship during the pandemic. The study took place at a Hungarian higher education institution during the pandemic. Foreign students were asked in a form of an online survey. Results based on the responses of 91 foreign students show that the COVID-19 pandemic measures’ perceived effectiveness had a significant moderating effect on foreign student satisfaction and loyalty relationship.

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