OPPORTUNITY ASSESSMENT FOR ERP ENHANCEMENTS BASED ON ARTIFICIAL INTELLIGENCE, IOT AND BIG DATA
OPPORTUNITY ASSESSMENT FOR ERP ENHANCEMENTS BASED ON ARTIFICIAL INTELLIGENCE, IOT AND BIG DATA

Summary/Abstract: In the context of Romania's development after joining the European Union, we note significant improvements in important areas, such as the business domain and public health. The economic progress is evident in the increasing number of local and foreign companies operating in the market. Complex business processes often rely on specialized software known as Enterprise Resource Planning (ERP) systems for efficient management. In general, ERP software addresses various technical challenges faced by companies, including accounting, inventory management, production, sales, and human resources, through a comprehensive approach. Our study aims to explore the potential benefits that small to medium-sized Romanian companies could derive from utilizing an ERP solution enhanced with innovative technologies such as Artificial Intelligence (AI)-powered extensions, Internet of Things (IoT) integrations, and data-driven decision-making modules. To this end, we perform a quantitative study on 102 Romanian companies and present the key findings in the paper. We found that the three innovative modules are potentially attractive for the Romanian companies interviewed. Among the three modules, the Big Data module has the greatest probability of adoption and the highest perceived utility .

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