Społeczna odpowiedzialność małego przedsiębiorstwa – w kierunku uczciwego traktowania klienta
SOCIAL RESPONSIBILITY OF SMALL-SIZED ENTERPRISE – IN THE DIRECTION OF FAIR CLIENT’S TREATMENT
Author(s): Agnieszka SokołowskaSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: SOCIAL RESPONSIBILITY; SMALL-SIZED ENTERPRISE; CUSTOMER; STAKEHOLDERS THEORY
Summary/Abstract: The article concentrates on presentation of customer as subject of small enterprise social responsibility in relation to realization of stakeholders theory and specific of small en¬terprise activity. Author presents considerations about responsibility and honesty as basis so¬cial responsibility conception and fundamental purposes, expectations and worth carrier for customers, also social responsibility activity of small enterprise, witch basis is honesty cos¬tumer treatment. Considerations are theoretical and empirical.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2011
- Issue No: 151
- Page Range: 563-577
- Page Count: 15
- Language: Polish