Koncepcja klienta wewnętrznego – społeczne problemy praktycznej implementacji
THE INTERNAL CLIENT CONCEPT-SOCIAL CONDITION OF IMPLEMENTATION

Summary/Abstract: The article presents social issues related to the practical application of the internal client concept. The main focus is on the conditions that have to be met for the successful im¬plementation of this concept. The author discusses also the differences between internal and external clients, as well as the possibilities of further research on the subject.

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