Factori care influenteazã rezolvarea conflictelor la elevi
Factors influencing pupils' conflicts resolution

Summary/Abstract: This study examined the strategies used by students in resolving conflicts with different persons: classmates, friends, brothers and parents. The influence of the variable emotional intelligence on conflict resolution was also examined. The study involved a sample of 300 students (150 preadolescents and 150 adolescents). There are five conflict resolution strategies: avoidance, accommodation, compromise, competition and collaboration. The results suggest that there were not significant differences between preadolescents and adolescents in conflict resolution strategies. The subject with average emotional intelligence use collaboration, while the subjects with under average emotional intelligence prefer competition to resolve conflicts. In conflicts with classmates is used competition and in peer conflicts is used the compromise. Girls rely on accommodation and boys on competition to resolve their conflicts. The study identified significant correlation and interaction effects between the variables. In conclusion, an education that includes emotional intelligence and offers positive alternatives in conflict resolution could be a solution for decreasing aggression in schools.

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