CRISIS COMMUNICATION. A TRANSATLANTIC PERSPECTIVE Cover Image

CRISIS COMMUNICATION. A TRANSATLANTIC PERSPECTIVE
CRISIS COMMUNICATION. A TRANSATLANTIC PERSPECTIVE

Author(s): Cristina Nistor, Rareş Beuran
Subject(s): International relations/trade, Security and defense
Published by: Facultatea de Studii Europene -Universitatea Babeş-Bolyai
Keywords: Crisis communication; Crisis management; 9/11; Charlie Hebdo.

Summary/Abstract: An integrative framework for any crisis management strategy includes a crisis communication plan since the role of communication during a crisis is vital. Effective crisis communication management is structured on several stages (that must be strongly linked with the specific needs of the citizens) that will be developed in the present study, alongside with a practical approach of the most common institutional procedures. The theoretical background will be continued with a short analysis on the crisis communication of two of the most dramatic and challenging crisis – the “9/11” terrorist attacks from US and the ‘Charlie Hebdo’ case, also known as ‘the French 9/11’.

  • Issue Year: 2015
  • Issue No: 17
  • Page Range: 224-239
  • Page Count: 15
  • Language: English
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