Kamu Sektöründe Süreç Yapılandırmasına Teknik Bir Yaklaşım: Kalkınma Ajansları Üzerinde COBIT-5 ile Analiz ve Modelleme
Analysis and Modelling of COBIT-5 Enabler of Processes for the Regional Development Agencies in Turkey

Summary/Abstract: Process management approach is reflected to the public sector with total quality anagement (TQM) and business process management (BPM) and redefined with the new public management theory. In Turkey, with the advent of the code of public financial control and auditing 5018 act, performance management, internal control and internal auditing components have shown a more systematic attribute in the legislation. The processes have also been taken into consideration by data and services inventory programme that had been started in 2005 by the Prime Ministry and implemented to all of public bodies. However, as a professional requirement there has not been used any international or national standard and all of the works of inventory, chartings and descriptions left in dossiers idle. It is defined that a implementation of a process model in dynamics of KA is a requirement for tackling with managerial problems. That’s why in this study, process enablers of COBIT-5 framework is being used in order to conceptually and theoretically understand its applicability to Turkish public sector over the specimen of regional development agencies (KA). As part of this research object ive, some root - cause analysis are conducted over the problems of KA defined by State Auditing Board (DDK) in order to find solutions to certain problems and depict a process management model for KA.

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