Kaizen – the Japanese Quality in the Polish-Japanese Academy of Information Technology
Kaizen – the Japanese Quality in the Polish-Japanese Academy of Information Technology

Summary/Abstract: Cultural differences can and often do create organizational problems at the workplace but can also be used to the benefit of the organization. The paper examines a few questions concerning an attempt to use the Japanese kaizen management philosophy in a Polish higher school. It is based on a case study of one of the leading private technical schools in Poland, the Polish-Japanese Academy of InformationTechnology in Warsaw, which participated in a project aimed at quality improvement, named “Kaizen – Japanese quality in the Polish-Japanese Institute of InformationTechnology”. It lasted for two years and was supposed to cover all the important areas of the School’s didactic process. One of the goals of the Project was also to convey the kaizen ideas among the academic community. The findings have shown that the School benefited from the Japanese approach and managed to adopt some of the core kaizen values and tools, though not in a “copy-paste” way.

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