Cyfryzacja usług administracji publicznej
Information management in public administration

Summary/Abstract: Access to information is one of the most important factors that allow to administer the state effectively. Public administration is one of the biggest user of technical and program means of teleinformatics. Information technology considerably facilitate entities and public institutions the processing of the continuously increasing amount of data concerning conducted activity. This process, in consequence, should streamline the functioning of administration, make it easier for clients, employees and partners to do their everyday tasks. It seems, however, that the speed of the processing of data does not lead directly to an increase in effectiveness of administration that also depends on objectives and standards applicable in this sphere, an organizational structure, human resources, financial resources and information resources. An attempt to characterise basic issues concerning information management in administration was made in the article.

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