Обучението на персонала в българските бизнес организации
Training Personnel inside Bulgarian Business Organizations

Summary/Abstract: The current article explores a key activity for the success of any business organization – i.e. training personnel. The main aspects of the training process are discussed in a theoretical and methodological plan in accordance with the ISO 10015:1999 standard ( Quality management – guidance principles of training) and is viewed as a union of four main stages – determining training needs, planning the training, implementing the training and assessing the outputs from the training. The practical part of this research is based on data obtained via a questionnaire sent to 108 Bulgarian business organizations and which was carried out during the period of time between June- October 2011. The aim of the paper is, via an analysis of the empirical information regarding the status quo and the main problems before personnel training inside Bulgarian business organizations, for this to be presented and critically analyzed. The thesis we defend is that personnel training in the predominant part of Bulgarian enterprises does not correspond with good practice and the ratified standards in this knowledge area.

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