THE IMPACT OF E-HRM ON EFFICIENCY IN THE PUBLIC INSTITUTION – CASE STUDY OF LOCAL GOVERNMENT
THE IMPACT OF E-HRM ON EFFICIENCY IN THE PUBLIC INSTITUTION – CASE STUDY OF LOCAL GOVERNMENT

Summary/Abstract: Managing a public institution is a complex task with significant effects inside and outside the organisation. Research in the area of managing a public institution shows that it provides new challenges especially in the human resource management (HRM) and the use of IT technology, in particular that today’s public institutions are more akin to corporations searching for a higher level of efficiency. Research aims. The purpose of this article is to identify how IT solutions influence HRM efficiency through effective e-HRM applications, and to explore their role in changing HRM in a public institution. The effects are considered through the theoretical lens of new public management ideas and the efficiency aspects. Methodology. A review of literature in the field of public management and the use of IT in the HRM was conducted in order to determine what has to be used and how in order to raise its efficiency. The results of literature search were enriched with a case study of an effective government unit and interpreted with reference to literature guidelines. An explorative case study in a public institution was conducted. Key findings. Using IT in HRM provides more transparency and dynamic relations in HRM, supports improvements by transferring best practices from software vendors, and allows to delegate routine HR activities to line managers and employees. Technology has led to changes in talent management processes. The findings illustrate how staff responsible for HRM reinterpret their roles moving from personnel administration to strategic HRM and business partnership. The study allowed preparing a working model to better understand how to enhance efficiency of e-HRM and performance of the public organisation using IT solutions.

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