MOŻLIWOŚCI WYKORZYSTANIA NARZĘDZI CONTROLLINGU PERSONALNEGO W ZARZĄDZANIU ZORIENTOWANYM NA ZDARZENIA KRYTYCZNE W ŻYCIU PRACOWNIKÓW
POSSIBILITIES OF USING PERSONAL CONTROLLING TOOLS IN MANAGEMENT FOCUSED ON CRITICAL EVENTS IN EMPLOYEES LIVES

Summary/Abstract: The aim of the study is a brief characteristic − not yet presented in Polish literature (neither in a form of a description nor empirical research) − of the concept of management focused on critical events in the life of employees. It was presented against other well-known concepts and also in connection to the current situation on the labor market. Different categories of critical events related to this concept have been specified. All management tools concerning critical events in the life of employees were divided due to their cost-intensive nature. Next, a personnel controlling tool, which can be useful in the concept implementation process, has been proposed. It has the form of measures, indicators and checklists (questions about phenomena possessing qualitative nature). The above, proved the hypothesis that it is possible to control the implementation of the concept referring to three factors: cost, quality and efficiency.

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