Analysis of Perceiving the Website’s Quality Factor Cover Image

Analysis of Perceiving the Website’s Quality Factor
Analysis of Perceiving the Website’s Quality Factor

Author(s): Igor Fedorko, Richard Fedorko
Subject(s): Cognitive Psychology, Social Informatics, Marketing / Advertising, Socio-Economic Research
Published by: Univerzita sv. Cyrila a Metoda v Trnave, Fakulta masmediálnej komunikácie
Keywords: User Experience; Quality Factors; Website Perception;

Summary/Abstract: The main objective of the article is to identify the impact of website quality factors on user perception. Based on the mathematical and statistical methods used in the survey, specific recommendations for practice will be formulated and elaborated in this paper. For research purposes, we chose the questionnaire method, through which we determined the importance of website quality factors when visiting the website and the satisfaction of these factors. Quality factors are included in the article. Questions on the up-to-dateness, relevance and usefulness of information are an area of information quality. One of the fundamental findings of the research is that a user of a commercial website is relatively often confronted with a certain type of problem associated with the content and technical level of the website or with the limited functionality of the individual elements on the website.

  • Issue Year: 6/2018
  • Issue No: 1/1
  • Page Range: 286-295
  • Page Count: 10
  • Language: English