TRENDS IN THE MANAGEMENT CONSULTING OF HRM SERVICES IN THE LIGHT OF EMPIRICAL RESEARCHES
TRENDS IN THE MANAGEMENT CONSULTING OF HRM SERVICES IN THE LIGHT OF EMPIRICAL RESEARCHES

Summary/Abstract: This study deals with the tendency of companies to use external providers in managing Human Resources, and with the way in which this has changed in the years following 2008 and the arrival of the economic crisis. Although outsourcing is often seen primarily as a cost-cutting exercise, the study reveals that, when HRM is concerned, external providers are widely used for higher value-added HR activities, such as the development, provision and operation of specialized HR IT systems. Further, larger companies and those with developed HR departments were more likely to make use of such services, and companies in peripheral economies less likely. At the same time, we have found that, in the aftermath of the global economic crisis, the use of external providers declined. This would suggest that even if external HR providers add value, they remain in the eyes of many companies, a luxury which can be readily jettisoned in adversity. This paper aims to show both the common and distinctive features of HR consultancy which can be identified in the various regions of the world in these early years of the 21st century. However, among the regions examined, special attention is paid to, the former socialist countries of Central and Eastern Europe (CEE).

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