İşgören Mutluluk Düzeylerinin İş Tatmini ve İş Performansı Üzerine Etkileri: Konaklama İşletmelerinde Bir İnceleme
The Effects of Employee Happiness Levels on Job Satisfaction and Job Performance: A Review of Accommodation Establishments
Author(s): Gizem Biçen, Hakan KoçSubject(s): Business Economy / Management, Organizational Psychology
Published by: Gazi Üniversitesi- Turizm Fakültesi
Keywords: Employee Happiness Levels; Job satisfaction; Employee Performance;
Summary/Abstract: The purpose of this study is to determine the existence and direction of the relationship between the happiness levels of the employees and the satisfaction and employee performance obtained from the job and try to determine the interaction between them. The effect of happiness levels on job satisfaction and employee performance is to be examined. In the application of the study, the quantitative research method, the survey technique, was used. In the questionnaire, scales were used to determine the personal information form, job satisfaction, and job performance level. By analyzing the data collected through the questionnaire with statistical programs, the frequency analysis of the participants according to their demographic characteristics (gender, age, education, marital status, income level); Correlation analysis and correlation analysis were performed to determine the relationship between job satisfaction and demographic characteristics, T test and OXFORD happiness scale, job satisfaction and job performance. According to the results of the study, a significant relationship was found between the happiness levels, job satisfaction and working performance of the tourism workers.
Journal: TÜRK TURİZM ARAŞTIRMALARI DERGİSİ
- Issue Year: 3/2019
- Issue No: 4
- Page Range: 1450-1468
- Page Count: 19
- Language: Turkish